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"Reliability starts with knowledge, we understand networks and you can rely on us"
It's our business to ensure that issues affecting your network are located and actioned before they impact your bottom line, using systems that form the core of D2Network's Managed Services portfolio. D2Networks offer proactive management solutions with access to experienced staff by phone, email and web-based support systems. By using a modular approach, our products range from monitoring plans to full end-to-end network solutions. D2Networks will professionally manage your network from notifications, right through to dealing with your inhouse staff, external contractors and suppliers.
Managed Services Product Portfolio | | nTouch Bronze | nTouch Silver | nTouch Gold | nTouch Platinum | | Ticketing System Access | Yes | Yes | Yes | Yes | | Telephone Notification | Yes | Yes | Yes | Yes | | Fault Assistance | Yes | Yes | Yes | Yes | | Configuration Assistance | No | Yes | Yes | Yes | | Configuration Storage | No | Yes | Yes | Yes | | Vendor Liason | No | No | Yes | Yes | | Service Provider Liason | No | No | Yes | Yes | | Design Review | No | No | Yes | Yes | | Capacity Planning Assistance | No | No | No | Yes | | Process Management | No | No | No | Yes | | Change Management | No | No | No | Yes |
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