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Network Management
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Internet & Communications
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Data Security
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Helping you focus on your core business
24hr Support line: 1300 464 005
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At D2Networks we run a state-of-the-art technical contact centre, utilising the latest in Microsoft and Cisco technologies, to support our provision of the highest quality customer experience.
Experienced technical staff respond to every call with process driven consistency. Through the use of VoIP integrated CRM technologies, our customer service personnel are able to rapidly access the necessary information to solve issues quickly and accurately.
Detailed internal and customer SLA reporting provide feedback to our customers and management team, ensuring the same high quality of service on every call.